Frequently asked questions

Delivery is available to the UK and throughout Europe.

Yes. Simply Plastics will send you an email when your order has been dispatched. If your shipment is trackable the email will contain tracking details and a link to the delivery couriers website, where you can track the progress of the shipment.

We accept payment by Visa and Mastercard debit/credit cards and also Maestro debit cards.

Yes. We offer an express delivery service which aims to deliver all orders in 1-3 working days. Orders are delivered by a recognised courier company and may require a signature on delivery.

If an attempt is made to deliver a shipment but no one is home, the carrier will leave a note to indicate a revised delivery date (usually next day) or instructions of how to organise redelivery or collection.

Yes, of course. At the final stage of the checkout process there is a delivery option labelled "Collection/pickup" which is free. When your order is ready for collection you will receive an email to notify you, which includes our opening times and address.

We take every care to package orders appropriately to ensure the safe arrival of your orders but accidents can happen.

Please check your delievry while in the prescence of the delivery person, if you notice damage please refuse receipt and notify us immeidately. If you do not notice the damage until after the delivery, please contact us as soon as possible.

Please keep the orginal packaging in case a return is required.

Contact customer service here.

Although it's not required to register for a Simply Plastics account before placing an order, there are benefits in doing so.

Why register?

• Save multiple delivery addresses so you don't need to reenter them each time you shop at simplyplastics.com.

• View order information, download invoices and check the stauts of your current orders.

• Recieve notifications about exclusive special offers and promotions.

When placing your first order you will be asked if you wish to set up an account. However, an account can be opened at any time by selecting 'Regster' at the top right hand corner of the page.

Log on to your account and under "Account options", click "Addresses". Here you can add mutiple address which can be selected as either the "Billing address" or "Delivery address" when placing an order.

Yes, of course! Click "Login" followed by "Forgotten password?". Follow the instructions and a new password will be emailed to you. Be sure to remember the new password before you log out.

If you do not recieve an email from us with your new password, please check your spam folder in case it has got stuck.

As most orders are custom made to our customers own specification, we only issue refunds in exceptional circumstances. If a problem does arrise we make every effort to correct the problem and ensure the correct order is delivered to the customer.

Although commonly referred to as perspex, Perspex® is in fact a manufacturers brand name. Acrylic and Perspex® are one and the same thing. Acrylic or Polymethyl Methacrylate (PMMA) is produced as sheets, rods and tubes.

If you need to make changes to your account details, log into your account, select "Details" under "Account Options" and you will be able to edit your name, email address and telephone number.

Yes we can. Customised, cut-to-size materials can be ordered directly through the website, but if you require further fabrication we can help you with this too.

Our fabrication services include,

• CNC routing
• Bending
• Shaping
• Bonding/glueing
• Diamond polishing
• Flame polishing
• Intricate laser cutting

Examples of fabricated products include,

• Acrylic display cases
• Point of sale 
• Retail display
• Lighting applications
• Brochure holders
• 2D/3D Acrylic lettering
• Furniture
• Office Interiors

For enquiries regarding any project from prototypes to large production runs, please get in touch to discuss your requirements.

If you require a panel with rounded corners select "Radius corners" and choose the required curve by selecting the radius size.

Examples of corner radius sizes:

£1 coin / 11mm
Two pence coin / 13mm
Common tealight candle / 19mm
Coffee mug / 40mm
Compact disc / 60mm

When we cut an acrylic sheet to size, the saw blade produces a matte finish on the edges of the panel. We use a technique called diamond polsihing to polish the edges to a bright, smooth and glossy finish. 

Our diamond edge-polishing machine polishes the edge of acrylic by running a rotating, diamond tipped wheel along the edge of the material.

1. Blow or lightly brush away any dust and loose dirt from the surface of the acrylic
2. Using a mild solution of lukewarm water and washing up liquid clean the surface of more resistant dirt and grime.
3. Rinse with clean water.
4. Blot dry with a microfibre cloth to prevent water spotting.

Acrylic should not be cleaned using chemical cleaners because they can cause damage to the acrylic. We recommend cleaning acrylic sheet with warm soapy water and a soft cloth. There are various acrylic cleaners and polishers available which we can provide that keep acrylic looking like brand new.

Acrylic sheet can be cut using a circular saw, a jigsaw or any type of saw with a fine tooth blade. We recommend laying the acrylic flat on a firm surface, such as a workbench, and clamping it down before cutting. If you are using clamps to hold the material down, we suggest placing wood between the clamps and acrylic sheet to prevent any damage to the surface of the acrylic. Manufacturer safety precautions should always be followed when using any type of saw. Please read our "how to cut acrylic sheets" blog post for more detailed information.

Perspex is used in a vast variety of different ways - it's chemical properties, wide range of colours and finishes, availability and cost, make it the material of choice in applications and industries ranging from home repairs and general DIY through to construction, furniture design, retail displays, signage, lighting and interior design. In the home it can be used to replace broken greenhouse glass panels, as bathroom/kitchen splashbacks or even to replace broken picture frame glass. In commercial environments acrylic mirrors, acrylic block for retail displays and LED diffusers for lighting are commonly used. We stock and supply all of the Perspex product ranges, all of which we can provide cut to size and ready for use.

The Perspex brand has become synonymous with the manufacture of the highest grade acrylic available. It's clear Perspex sheet transmits 92% of all visible light (unmatched by any other manufacturer), is internationally recognised as a safety glazing material meeting the requirements of ANSI Z.97 and BS 6262, offers a ten year weathering guarantee and is manufactured right here in the UK. Perspex also boasts market leading environmental credentials having committed to meeting a detailed set of environmental targets by 2020.

Perspex is also very well known for the wide range of materials and colours it offers which is again unmatched by any other acrylic manufacturer. To the best of our knowledge, we stock and supply the widest range of Perspex colours in the UK including clear cut to size acrylic, high gloss coloured acrylic, frosted, fluorescent, matte effect naturals, metallic, tinted and their latest offering - the sweet pastels range. All of these materials are available cut to size and ready for application.

Acrylic is manufactured in two versions - cast and extruded. Cast acrylic is made by pouring the hot liquid acrylic ingredients between two sheets of glass which are separated by rubber gaskets - the thickness of the gasket determines the thickness of the acrylic sheet being made. The sealed glass plates are placed into an oven and allowed to heat during which the chemical processes and changes take place. Finally, the sheets are allowed to cool. Extruded acrylic is made by pouring hot liquid acrylic ingredients into a form or die before the acrylic is forced through rollers which leaves the material with an even thickness and finish. Cast acrylic is generally regarded as a better quality material and offers a number of advantages over the extruded variant such as being more resistant to chemicals and solvents, less prone to scratching, easier to machine and fabricate and available in a far wider range of colours and surface finishes i.e. gloss/matte.

Acrylic is an extremely versatile material which provides great results when being laser cut or laser engraved. Both extruded and cast acrylic can be laser cut, however extruded acrylic can be left with a slight burr on the edge of the material after laser cutting whereas cast acrylic is left with an extremely smooth edge. Depending on the power of the laser tube it is possible to cut acrylic up to a thickness of 25mm whilst maintaining a square edge. Clear cast acrylic is normally favoured when producing awards and plaques because once engraved it turns a frosty white colour which creates a stunning finish. Certain colours do not react very well when laser cut because the pigment or dye in the acrylic reacts poorly to heat, however the edge discolouration can normally be reduced by modifying settings on the laser such as the cutting speed, the volume of air flow and the amount of power being used.