Delivery Information
We offer fast, tracked delivery across the UK, using recognised couriers including Royal Mail, DHL and Parcel Force.
Shipping to Europe or North America? We now deliver to both from our dedicated regional stores. Visit our Europe store or North America store for pricing and delivery to your region.
How delivery is priced
Delivery is charged on the longest side of your panel, rather than its area or weight.
A sheet measuring 1500mm × 1000mm is priced on its 1500mm side; a long, narrow strip of 2200mm × 150mm is priced on its 2200mm side. Whichever single dimension is longest sets the price.
Only one delivery charge applies per order, however many pieces you order.
UK delivery costs
| Longest side | Standard | Express |
|---|---|---|
| Samples (100mm × 100mm) | £2.95 | £9.95 |
| Less than 500mm | £6.95 | £12.95 |
| 500mm – 999mm | £9.95 | £19.95 |
| 1000mm – 1999mm | £14.95 | £24.95 |
| 2000mm or greater | £19.95 | £29.95 |
Accessories are charged separately at £7.95 standard / £12.95 express.
Free delivery on orders over £250, excluding orders fulfilled direct from the manufacturer - see below.
All prices include VAT.
Delivery times
- Standard — 3–5 working days
- Express — 2–3 working days, prioritised over standard orders and sent via a recognised nationwide courier
Next-day delivery
We don't offer next-day delivery online due to the volume and the bespoke, made-to-measure nature of the orders we handle each day. If you're working to a deadline, get in touch — we'll do everything we can to meet it.
UK remote areas
Because we supply made-to-measure products, we offer delivery at standard national rates wherever we can. A small number of locations cost us more to reach, so a remote area supplement is added automatically at checkout:
| Longest side | Remote area supplement |
|---|---|
| Samples (100mm × 100mm) | £0.00 |
| Less than 500mm | £0.00 |
| 500mm – 1499mm | £10.00 |
| 1500mm – 2499mm | £15.00 |
| 2500mm or greater | £20.00 |
All prices include VAT.
Locations that may incur a supplement include the Channel Islands, Isle of Man, Isles of Scilly, Isle of Wight, the Scottish Islands and Highlands, remote areas of Scotland, and Northern Ireland.
In rare cases, an order to one of these areas may be economically unviable to fulfil. If that happens, we'll always contact you first to discuss options before taking any action — we won't simply cancel.
Third-party deliveries
Some products are dispatched directly from the manufacturer via a third-party courier. Where this applies, it's clearly stated on the product page under the Delivery tab.
Frequently asked questions
Yes. Simply Plastics will send you an email when your order has been dispatched. If your shipment is trackable the email will contain tracking details and a link to the delivery couriers website, where you can track the progress of the shipment.
- Royal Mail
- Parcelforce
- DHL Express
- DHL Parcel
- DX Delivery
- Palletline
Yes, of course. Orders can be collected from our premises in Colchester, Essex. At the final stage of the checkout process there is a delivery option labelled "Collection/pickup" which is free. Once your order is complete, you will be notified by email along with our address and collection times.
Once your order is dispatched you will be notified by email. This will include your tracking information and courier details.
Occasionally, we may send an order in separate deliveries so that goods are received as quickly as possible. You will receive a confirmation email when any remaining items are sent out for delivery.
Yes of course, we can deliver to either your residential address or the address of your place of work. However, please ensure someone will be available to take receipt of the goods as the courier will deliver to the place not than the person.
We take every care to package orders appropriately to ensure the safe arrival of your orders but accidents can happen.
Please check your delivery while in the presence of the delivery person, if you notice damage please refuse receipt and notify us immediately. If you do not notice the damage until after the delivery, please contact us as soon as possible.
Please keep the original packaging in case a return is required.
Contact customer service here.